Help Desk: Advocacy, Advice & Membership Services


Help Desk

VAI Help Desk is open to everyone.

The Help Desk is one of the central services of the organisation. Advice and support is offered on issues ranging from practical professional information to knowing your rights. For example we regularly help individuals with: sustaining a practice, artist tax exemption, public art commissioning, artists’ rights, costing proposals, insurance, contracts, conflict resolution, setting up artist led organisations, sourcing artists & organisations. Those requesting information include members, professional artists, local authorities, the public, commissioners and arts co-ordinators.

To contact the Help Desk
Call: 01 672 9488
Website: contact/

Advocacy, Advice and Membership services provide access to independent, accurate information that improves equality of opportunity and provide a pathway to professionalisation of the visual arts. However, sometimes more is needed. Some people are at a disadvantage when claiming their entitlements or seeking advice that they need because of perceived inequalities, literacy or language difficulties. This means that our advocacy and advice supports them to assert their views and claim their entitlements and where necessary representing and negotiating on their behalf.

Our Advocacy work aims to support professional visual artists in response to their business, legal, and financial needs, assisting them to: develop on-going creative and financial opportunities; engage with best practice; and connection with professionals in other disciplines relevant to their work. We have these aligned with our key responsibility to support artists as well as provide them with access to affordable services. The aim is to empower artists to work in a professional manner. The key thinking in this area is Professional Artists working in a professional manner and being treated as professionals.

VAI operates a series of on-going Advocacy Campaigns. Full details of these are contained within our datasheet section.

The programme works in tandem with the VAI Professional Development Programme and VAI Information resources.  It’s content and focus is informed by: current professional practice; the input of VAI staff; VAI members; our primary UK partner Artquest, on-going needs analysis and evaluation; an advisory panel involving visual art professionals with a range of expertise; and dialogue with our international partners such as CARFAC, NAVA, Culture Action Europe and the IAA.

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