Social Welfare

VAI can only signpost to general and public information on social welfare at any time . VAI is not qualified to give advice on what social welfare scheme is best for an individual or how their payments will be affected by any change in circumstance. An individual’s entitlements may be influenced by a number of factors and VAI should never offer guidance to an individual, always refer to Citizens Information or the Department of Social Protection.

Citizens Information (find office info at https://centres.citizensinformation.ie/) or on their call their nationwide service that can be reached on 0818 07 4000, Monday to Friday, 9am to 8pm.

Advice NI (more info can be found at https://www.adviceni.net/benefits) or by phoning 0800 915 4604.

Department of Social Protection

https://www.gov.ie/en/category/social-welfare

To contact a local Intreo Centre or Branch Office:

If you need to contact your local Intreo Centre or Branch Office with regard to your claim, then please see here for a list of phone numbers and e-mail addresses

Other DSP Schemes and Services:

If you want to contact the Department for other Social Welfare Schemes, then please see here for a list of phone numbers and email addresses

Useful Links:  Northern Ireland

https://www.adviceni.net

https://www.citizensadvice.org.uk/about-us/northern-ireland

https://www.nidirect.gov.uk/campaigns/guide-benefits